外包装是否破损

 

SASA MEMBER · RECEIVING CHECK

外包装是否破损

收货时,请先检查纸箱、木架、木箱、护角及其他外部包装是否完整, 并核对到货件数及包装标识是否与订单基本一致。

如发现明显破损、挤压、穿孔、受潮或变形,请先保留现场记录, 再进行签收和开箱检查。

01

收货时先检查包装

在搬运或开箱前,建议从不同方向查看包装的正面、背面、侧面、顶部及底部,并重点检查边角、封口、打包带和木架连接位置。 同时确认是否存在明显开裂、凹陷、倾斜、松动,以及重新封装或异常拆动的痕迹。

02

哪些情况需要特别记录

如纸箱出现明显撕裂、穿孔、大面积挤压或严重受潮,木架或木箱出现断裂、变形、松动, 护角脱落,或包装内部产品已经外露,应及时记录;易损部位对应的包装位置需要重点检查。

03

如何保留现场记录

建议先拍摄能够看清整件包装、运输单号和异常位置的照片,再补充破损部位的近距离细节。 如条件允许,可连续拍摄开箱视频,记录外包装状态、开箱过程、内部保护材料及产品实际情况。

04

发现异常后怎么处理

发现外包装异常时,请及时向配送人员说明,并根据实际情况在签收记录中备注。 在确认产品状态前,建议暂时保留外包装、护角、泡棉、木架及物流标签,并尽快将相关记录发送给 SASA MEMBER。

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.