老会员如何识别

 

Member Verification

老会员
如何识别

会员账户与历史采购记录共同构成会员资格的识别依据。 确认已经开通后,后续采购无需重复开通。

会员资格确认依据

01

会员账户

当前账户及原开通时保留的相关信息。

02

历史采购记录

订单编号、采购时间、产品及其他可核对记录。

确认结果

无需重复开通

会员资格确认后,后续订单不再重复收取会员费。

优先通过原会员账户识别
信息变化后可人工核对
确认后不会重复收费

已经开通 SASA MEMBER 的客户,后续采购时, 我们会根据会员账户、历史订单及相关采购记录确认会员资格。

会员资格确认后,无需重新开通,也不会重复收取会员费。

01

我们如何确认会员资格

会员资格通常通过用户当前使用的会员账户进行识别。 在确认后续采购订单时,我们会结合账户信息与历史采购记录, 核对该客户是否已经开通过 SASA MEMBER 会员。

  • 当前使用的会员账户
  • 原采购时的姓名或企业名称
  • 原订单中保留的联系方式
  • 历史订单编号
  • 大致采购时间
  • 曾经采购的产品信息

一般情况下,继续使用原会员账户登录或采购, 即可直接确认会员身份。

02

更换账户或联系方式怎么办

如果客户更换了手机号码、电子邮箱、微信或其他联系方式, 导致当前账户无法直接匹配原有会员记录, 可以联系我们进行人工核对。

客户可以提供原订单编号、采购产品、采购时间 或原订单中使用的相关信息,帮助我们查找历史记录。

完成核对后,我们会根据实际记录确认会员资格, 无需仅因账户或联系方式发生变化而重复支付会员费。

03

找不到原来的订单怎么办

如果客户无法找到原订单编号,也不必立即重新开通会员。

可以尽可能提供原采购时使用的姓名、企业名称、联系方式、 购买产品及大致采购时间,我们会根据现有历史记录协助查询。

如果暂时无法确认,我们可能需要进一步核对相关信息。 是否已经开通会员,以最终能够核实的会员账户 及历史采购记录为准。

04

后续采购不会重复收费

SASA MEMBER 会员费一次开通,长期有效。

已经确认会员资格的客户,后续采购不同产品、 形成新的订单或再次提出采购需求时, 不需要重复支付会员费。

后续订单只需支付产品本身以及该笔订单实际产生的运输、 配送、安装、定制或其他已经确认的费用。

识别会员资格,是为了延续原有会员记录, 而不是要求老客户再次付费。

05

为什么需要核对历史记录

会员资格需要与真实的账户和采购记录建立对应关系。 这样既可以避免已经开通会员的客户被重复收费, 也可以防止会员记录被错误使用, 保护会员账户、订单及采购信息的安全。

核对过程中,我们只会要求提供确认会员身份所必需的信息, 并按照网站公布的隐私政策处理相关资料。

06

建议继续使用原会员账户

为了更加方便地识别会员资格、查询历史订单及处理后续服务, 建议客户在再次采购时尽量继续使用原会员账户及原有联系方式。

如账户或联系方式发生变化,可以在正式下单前联系我们确认, 以免影响会员识别和订单处理。

MEMBERSHIP CONTINUES

账户发生变化,不代表会员资格失效; 记录确认后,原有会员资格继续有效。

一次开通 · 持续有效 · 无需重复付费

SASA MEMBER · MEMBER VERIFICATION

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