微信沟通

COMMUNICATION

微信及海外沟通

我们推荐通过微信与我们沟通采购需求。您可以发送产品链接、图片、截图或需求清单,与我们确认产品、数量、尺寸、材质、颜色、价格、交期、配送及其他相关事项。

日常沟通

微信更适合日常采购咨询、产品确认及快速沟通。您可以直接发送产品信息或相关图片,帮助我们更加准确地了解您的需求。

如果您是海外客户,或暂未使用微信,也可以根据所在国家、地区及日常使用习惯,通过 WhatsApp 或 LINE 与我们联系。

微信 WeChat WhatsApp LINE

邮件联系

电子邮件更适合需要完整说明的采购需求,以及报价单、尺寸图纸、定制文件和订单资料的发送与留存。

对于项目采购、批量采购或较为复杂的定制需求,您可以通过邮件一次性发送相关资料,我们会在工作时间查看并依次回复。

详细需求 报价与图纸 订单资料

为了更快确认需求

咨询时请尽可能提供以下基本信息,方便我们更快地了解并回复您的采购需求。

  • 产品名称、编号或页面链接
  • 预计采购数量
  • 尺寸、材质、颜色或定制要求
  • 收货国家、地区及城市
  • 期望交付时间
  • 相关图片、图纸或需求清单

沟通与确认

不同国家和地区可能存在时差,我们会在工作时间查看相关信息并尽快回复。沟通过程中的初步信息用于协助确认需求,最终产品配置、价格、交期及配送安排,以双方确认的报价单或订单内容为准。

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.