五金问题

 

SASA MEMBER · HARDWARE SUPPORT

五金问题

家具中的铰链、滑轨、连接件、脚轮、拉手及其他功能五金,在运输、安装或使用过程中, 可能出现松动、偏移、异响、开合不顺或功能异常等情况。

发现五金问题后,应先确认异常部位及实际影响,再根据产品结构和问题程度安排调整、维修、补件或更换。

01

常见的五金异常

常见问题包括螺丝或连接件松动、铰链位置偏移、柜门开合不顺、滑轨运行卡顿、脚轮转动异常、 拉手松动,以及五金部件破损、缺失或安装不到位等。

不同产品使用的五金结构不同,具体问题需要结合产品实际状态进行判断。

02

先检查安装和使用状态

部分五金异常可能与安装位置、螺丝松紧、地面平整度、产品摆放状态或使用方式有关。

在不拆改产品结构的情况下,可先检查五金是否安装完整、连接位置是否松动,以及产品是否摆放平稳。 必要时,请拍摄相关部位的照片或操作视频,以便进一步确认。

03

可以如何处理

对于不影响主体结构和使用安全的问题,通常可以通过重新调整位置、紧固连接件、补充配件、 润滑维护、局部维修或更换五金部件等方式处理。

如五金损坏已经影响正常开合、承重、移动或连接稳定性,则应暂停相关功能的使用, 并根据实际情况确认维修或更换方案。

04

不要自行强行处理

如出现五金严重变形、断裂、脱落、卡死或连接部位异常,请勿强行拉动、敲击、拆卸或继续承重, 以免扩大损坏范围或造成安全风险。

未经确认,不建议自行钻孔、更换不同规格的螺丝或改动原有安装位置。

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.