脱胶

ADHESIVE SEPARATION

脱胶

如产品出现明显脱胶、粘接部位松动、翘起或分离,请停止继续受力、拉扯或使用,并及时联系我们。

请保持产品当前状态,不要自行涂胶、钉固或拆卸。我们会结合脱胶位置、产品结构、材料特性及实际影响,确认是否可以现场维修、补发部件、返厂处理或采取其他合适的处理方式。

01

哪些情况属于脱胶

脱胶通常包括木材拼接位置分离、封边或饰面翘起、软包面料与基层分离、部件粘接处松动,以及其他胶合位置失去正常连接作用的情况。

轻微胶线、少量胶水痕迹、材料自然伸缩形成的细小缝隙,不一定属于脱胶,需要结合连接状态及是否影响结构和使用进行判断。

02

发现后暂停受力使用

如脱胶位置涉及椅背、椅腿、扶手、桌腿、床架、柜体连接或其他承重部位,请立即停止使用,不要继续坐靠、推拉、搬动或放置重物。

继续受力可能使粘接位置进一步分离,并导致周边材料、五金件或整体结构受到损坏。

03

不要自行涂胶维修

在问题原因和处理方式确认前,请不要自行使用强力胶、瞬间胶、结构胶或其他粘接材料进行修补。

不同材料和表面处理需要使用相应的胶黏剂及施工方法,自行处理可能造成表面污染、颜色变化、粘接失效,或增加后续专业维修的难度。

04

提供脱胶位置资料

联系我们时,请提供订单编号、产品名称、型号、发现问题的时间,以及产品是否已经安装或投入使用等基本信息。

建议拍摄产品整体、脱胶位置近照、连接结构及周边状态,并提供能够展示松动、翘起或分离程度的视频。如可以测量,也可补充缝隙长度、宽度等信息。

05

妥善保留脱落部件

如有封边条、饰面、木片、软包材料或其他部件脱落,请妥善保管,不要丢弃、折叠或继续撕扯。

如脱胶位置仍有部分连接,请不要强行分离,以免扩大损坏范围或破坏原有定位关系。

06

脱胶原因如何确认

脱胶可能与材料特性、粘接工艺、环境温湿度、运输碰撞、安装受力或使用方式有关,需要结合现场状态进行判断。

收到资料后,我们会参考产品结构、材料、生产及验货记录进行核实。必要时,可能请工厂技术人员、维修人员或相关服务方进一步确认。

07

可能采取的处理方式

对于不影响主体结构且具备现场维修条件的情况,可根据实际需要安排重新粘接、压合、加固或更换局部部件。

如脱胶范围较大、涉及承重结构,或现场维修难以保证处理效果,可能需要补发部件、返厂维修、更换部件或采取其他合理方式。具体方案和处理时间以实际确认结果为准。

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.