标准现货

STANDARD STOCK

标准现货

标准现货是指按照现有规格、材质、颜色及配置直接销售,无需为当前订单单独生产或修改的产品。

如标准现货尚未进入出库、包装、调拨或发货流程,客户通常可以根据订单实际状态申请取消。是否可以取消、是否产生费用以及退款安排,需要结合订单进度和已经发生的实际成本确认。

01

什么属于标准现货

标准现货通常是已经完成生产并具备销售条件,可以按照页面或订单中所列标准规格直接交付的产品。

如订单涉及改尺寸、换材质、换面料、改颜色、特殊包装、专属标识或其他个性化要求,即使产品原本有库存,也可能按照定制或特殊处理订单管理。

02

取消申请如何提出

如需要取消订单,请尽快通过微信、电子邮件或网站提供的联系方式联系我们,并提供订单编号、产品名称、数量及取消原因。

提交取消申请并不代表订单已经自动取消。我们需要先核对付款、备货、调拨、包装和物流状态,再确认是否可以停止后续流程。

03

尚未处理的订单

如订单尚未开始备货、调拨、包装或预约物流,通常可以根据实际情况办理取消。

确认可以取消后,我们会停止订单处理,并按照订单约定沟通退款方式、退款金额及预计时间。

04

已经开始备货或包装

如产品已经开始拣货、调拨、检查、包装、加固或移库,取消订单可能已经产生仓储、包装、搬运或调拨等实际费用。

是否可以继续取消,以及相关费用如何承担,将根据当时的订单状态和已经发生的成本进行确认。

05

已经进入发货流程

如产品已经交由物流、完成装车、发出运输,或物流提货已经无法撤回,订单通常不能再按照未发货状态直接取消。

如客户仍希望终止订单,可能涉及拦截、退运、往返运输、重新包装、搬运及仓储等费用,并需要在产品退回和状态确认后再处理后续事项。

06

退款金额与时间

退款金额将根据实际支付金额、订单约定及依法可以扣除的实际费用综合计算,并在取消方案确认后向客户说明。

退款时间可能受到付款方式、银行处理、财务审核及产品退回确认等因素影响。具体金额和预计时间以双方最终确认结果为准。

07

特殊情况需要单独确认

清仓产品、展示品、二手产品、预留库存、跨区域调拨产品、组合销售产品及已经进行特殊包装的产品,可能具有不同的取消条件。

如订单包含多件产品,也可以根据实际进度确认是否能够取消其中尚未处理的部分,而已经进入后续流程的产品则需要单独判断。

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.