到货通知

 

Arrival Notification

到货通知

产品到达当地物流节点、配送仓库或准备安排送货前, 通常会由物流公司或配送人员通过电话、短信或其他方式与收货人联系。

到货通知的三个重点

CONTACT物流或配送人员联系
INFORMATION确认时间与收货信息
AVAILABILITY保持联系电话畅通

请确保订单中填写的收货信息真实、准确, 并在运输及配送期间保持联系电话畅通,以便及时确认相关安排。

01

谁负责通知

到货通知一般由实际承运的物流公司、 当地配送网点或配送人员发出。

必要时,SASA MEMBER 也会根据收到的物流信息 协助联系或传达相关安排。

02

通知时间

具体通知时间会受到运输进度、当地网点安排、 车辆调度及配送路线等因素影响,不同订单可能有所不同。

收到到货信息后,实际送货时间仍需以物流或配送人员的最终确认为准。

03

需要确认的信息

配送人员联系时,可能需要与收货人确认收货地址、 联系电话、送货时间及现场交付条件。

如涉及上楼、入户、安装或其他专项服务, 也应在配送前再次确认。

04

保持联系方式畅通

产品运输期间,请尽量保持订单联系电话能够正常接听。

如联系方式、收货地址或收货人发生变化, 请尽早联系我们,避免影响通知和配送。

05

未能及时联系

如物流或配送人员多次无法联系到收货人, 可能会影响原定配送安排,并需要重新预约送货时间。

由此产生的二次配送、临时仓储或其他费用, 将根据实际情况另行确认。

06

提前说明现场情况

如收货地点存在限行、限高、道路狭窄、停车困难、 无电梯或大件家具无法正常入户等情况,请提前说明。

相关信息有助于物流人员提前评估车辆、人员及配送条件。

SASA MEMBER · ARRIVAL NOTIFICATION

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.